You are required to pay up-front for your items when you check out online.
Within 2 working days after placing your order, our customer service team will reach out to you, whereby you would be able to decide which of our stores that you would like to collect your order from.
We endeavour to ensure that your items are available for collection from our store approximately within 7-10 working days from your order date. Should you need your order sooner, please contact our customer service team and we will try to accommodate to your request.
We will hold your item for 7 working days. If you need to extend this for another 7 working days, just contact our customer service team.
If you fail to collect your items from our store within the stipulated timeframe, we shall be entitled to cancel your order and refund your order, whereby 4% of the total amount of your order will be deducted from the refund amount as processing and administrative fee.